How to reset Windows Phone

How to reset Windows Phone

By: abhay12

Today, in this article we will talk about How to reset Windows Phone. Resetting Windows Phone (WP) will return it to the same condition where it was in the first time you turned it on. But main problem of resetting Mobile is that, you will lose all your data stored in Phone Memory and the phone will be restored to its factory settings. There are various ways of resetting your WP. But, there are two main types of resets for your Phone are:

  • Soft reset
  • hard reset (factory reset)


Reset Windows Phone without Losing Data

There is a big difference between the two: The soft reset is more like an extended reboot while the hard reset will return your phone to factory settings. Nowadays, a social messaging app called Google allo is getting famous you can also download Google Allo app on Windows phone.


We can perform the soft reset by having our phone turned on. Firstly, press and hold the volume down & Power buttons until our phone vibrates and restarts. Note that we should not touch the device screen during the process.

Soft reset method will not remove anything at all from our phone and it is completely safe to use in any problem situation.

There are some examples of condition where the soft reset should fix the problem:

  • The device starts behaving oddly
  • The camera won’t open
  • The device starts using too much battery
  • An app that usually starts won’t start


The hard reset will bring your phone back to factory settings, the same place where the device was first turned on. All apps, media, personal settings, messages, etc will be erased from your You can restore your apps, media, personal settings, messages after doing a hard reset. But it is only possible when your backup is turned on under Settings.


Note: Resetting your device will not remove any firmware updates or OS. You will remain on the same variant of Windows OS after the reset.

Also Check : How to Change Windows 10 Theme

Steps to Reset Windows phone

  1. In the app list, click on Settings.
  2. Tap About.
  3. Click on Reset your phone.
  4. After clicking on Reset your phone, It gives two warnings. If you’re definitely sure you want to restore your phone to its factory settings, then click on Yes, and then again click on Yes.
  5. It might take a few minutes or seconds while for the process to complete.
  6. Congratulations, your reset is done now.


If your phone is not responding and you can’t reach Settings, you may be able to reset your Phone using the hardware buttons:

  1. First make sure the device is off.
  2. Then, Press and hold the volume down & Power buttons for a couple of seconds until your phone vibrates.
  3. When you feel vibration, you can press left Power keys when Windows logo appears on your screen.
  4. And then immediately press and hold the Volume down keys until you see a white exclamation.
  5. Once the exclamation mark appears, hold down the following keys in the given order :
  • Volume Up
  • Volume Down
  • Power
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